Shipping Information

What are the delivery charges for local deliveries in Singapore?

For orders above S$80, we offer free local delivery to one location within Singapore.

For orders below S$80, a flat rate of S$6 delivery charge is applicable, unless otherwise stated.


What is the mode of delivery?
All items are shipped from our Singapore office via our courier partners (Qxpress/DHL) or our fleet.


When will I receive my order?

Orders placed by 2 pm from Monday to Friday, earliest delivery will be the next working day.

Orders placed after 2 pm on Friday, during the weekend, or on Singapore gazetted Public Holidays may take up to 3 working days to be delivered.

During peak seasons (e.g. Black Friday, 10.10, 11.11, 12.12 sales, Christmas, New Year, Chinese New Year), delivery may be delayed up to 5 working days. Please note our office is closed on Public Holidays and certain festive days.

Time of Order	Earliest Delivery	Example
Monday - Friday before 2 pm	Next Working Day	For orders placed on Monday, 11 am, the earliest delivery will be Tuesday.
Friday after 2 pm, Saturday, Sunday, Public Holidays	Following Working Day	Orders placed on Friday after 2 pm will be processed on the following Monday and delivered on Tuesday earliest.

 

What are the delivery timings?

Qxpress:
Monday to Saturday: 9 am - 9 pm (Timings may vary during peak seasons)
Sunday & Public Holidays: No delivery

DHL:
Monday to Friday: 9.30 am - 7 pm (Timings may vary during peak seasons)
Weekend & Public Holidays: No delivery


Own Fleet Delivery:
Monday to Friday: Subject to availability
Weekend & Public Holidays: No delivery